Privacy Policy
Med-Connect Inc. is committed to protecting the privacy and security of our patients' personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services for durable medical equipment.
Information We Collect
We collect the following types of information:
-
Personal identifiers (name, address, phone number, email)
-
Medical information (diagnoses, prescriptions, equipment needs)
-
Insurance details
-
Billing Information when applicable
Third-Party Sharing
We do not sell your personal information.
When compliant within HIPAA guidelines we may share data with:
-
Healthcare providers involved in your care
-
Insurance companies for billing purposes
-
Service providers who assist in our operations
How We Use Your Information
Your information is used to:
-
Provide and improve our durable medical equipment services
-
Process orders and payments
-
Communicate with you about your equipment and care
-
Comply with legal and regulatory requirements
Data Protection and Security
We implement robust security measures to protect your personal and medical information,
including:
-
Encryption of sensitive data
-
Regular security audits
-
Employee training on data protection
-
Secure data storage systems
Consent and Opt-Out
SMS Messaging Consent: By providing your phone number, you consent to receive SMS messages related to your durable medical equipment orders and care. You can opt-out at any
time by replying "STOP" to any message.
Your Rights
You have the right to:
-
Access your personal information
-
Request corrections to your data
-
Opt-out of marketing communications
-
Request deletion of your data (where legally permissible)
Updates to Privacy Policy
We may update this policy periodically. Check this page for the latest version.
​Contact Us
For privacy-related inquiries, contact us at:
Med-Connect Inc
12150 Tributary Point Dr. Suite 180
Rancho Cordova, Ca. 95670
800-366-1687 | 916-235-4029